On November 19, 2020, Panasonic's contactless new retail solution was unveiled at the 22nd China Retail Expo (China Shop). The "Hot and Cold Integrated Fresh Smart Self-Pickup Cabinet", which was launched simultaneously around the world, and the "Smart Pick-up Cabinet", which was recently put on the market and attracted much attention, were favored by the participants.
Panasonic brought its all-retail solutions to the Panasonic exhibition area in Hall 5.1 of the National Exhibition and Convention Center in Shanghai, and displayed a series of cold chain equipment and related solutions for supermarkets, convenience stores, commercial kitchens, beverages, new retail and other formats through on-site real-life experience. Among them, the new non-contact solution for the new retail field, starting from customer experience and food safety, carries IOT intelligent technology on cold chain equipment, and proposes a new concept of "last mile" cold chain logistics.
Panasonic's integrated hot and cold fresh intelligent self-pickup cabinet is launched simultaneously around the world
The sudden new crown epidemic in 2020 has had a huge impact on the global retail industry, many large retail enterprises at home and abroad are exploring contactless service solutions, when most enterprises are still figuring out how to implement, because of the lack of e-commerce platforms, delivery services and high cold chain logistics costs and discouraged, Panasonic in China, Australia, New Zealand, Asia-Pacific and other places simultaneously launched the new "hot and cold integrated fresh intelligent self-pickup cabinet", bringing intelligent cold chain solutions to the retail industry.
On the basis of the previous emphasis on customer experience, this product pays more attention to food safety, and the fresh intelligent self-pickup cabinet on the market provides four temperature ranges: refrigerated, frozen, room temperature and heating, which truly realizes the integration of cold and hot integrated smart cabinets. The stand-alone version is designed to be easily installed where there is a power outlet, providing a plug-and-play solution even in the absence of an e-commerce platform, and can be seamlessly upgraded to a web version in the future, integrating with the e-commerce platform to provide a comprehensive cloud solution. It is reported that this product has been planned to be launched in large supermarkets and universities in Australia and other places.
The Panasonic Smart Pick-up Cabinet made its debut for the first time
At China Shop, the smart food cabinet is also another highlight of Panasonic's new retail, which is mainly used for meal interaction equipment between the kitchen and customers in the store's catering area, reducing store labor costs and reducing error rates. Warm the meals ordered online by customers, and provide contactless self-pickup, optimizing the efficiency of food pick-up, and realizing the experience of "picking up food without queuing".
At present, the "online ordering cabinet pick-up" breakfast cabinet customized by this product has been put into use. On the way to work, consumers can open the APP to order in advance, and the stall will receive orders on the spot, and customers will directly scan the code in the smart warming cabinet to pick up the food when they arrive at the store, and the entire digital fulfillment will be completed within 2 minutes. During peak hours, it was effectively diverted to alleviate the delivery pressure of the store. After a year of testing, operation, optimization and verification, not long ago, the product helped the successful incubation of breakfast innovation formats, and was used in many places in breakfast carts, convenience stores, etc., to create fresh and hot food, becoming the new favorite of office workers, and winning unanimous praise from customers and consumers.
It is reported that Panasonic has officially established a cold chain new retail business center, which integrates R&D, production, marketing and after-sales, aiming to provide new retail digital solutions for customers in the food circulation industry, with consumer experience and food safety as the core, to create a new intelligent new retail solution that caters to consumer needs and can promote the development of the industry.
At present, we have designed solutions for convenience stores, breakfast shops, fast food chain stores, ready-made beverage stores, and four major business formats, hoping to bring consumers a convenient and fast shopping experience while helping customers in the retail industry achieve rapid growth in online business through the "Panasonic Fresh Food Online Ordering and Pickup Solution".
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