Since January this year, Amar has been a waitress at The Grand Residence Shanghai, where her main job is to greet guests in the lobby, display hotel promotional videos through screens, guide guests to their rooms, and deliver food to their rooms. According to the front desk of the hotel, Ammar now has to run back and forth more than 50 times a day just for the delivery of food, and she can be seen tirelessly on weekends.
Located in Hongde Road, Jiading District, Shanghai, The Grand Courtyard Shanghai is a mid-to-high-end hotel with the theme of café culture, with classic Central European century decoration and a strong retro atmosphere. The addition of Amar robot has made retro literature and artificial intelligence collide with new sparks, and the hotel has added scientific and technological attributes.
After Amar joined the company, he took over the waiter to take over a number of services from the front desk to greet guests, parade publicity, room guidance to pick-up and delivery, and worked energetically 24 hours a day, automatically charging when the power was insufficient, liberating manpower to do more diversified quality services, not only improving the happiness of the staff, but also improving the service quality of the hotel.
When a guest enters the hotel, Amar will automatically greet him, bringing freshness to the guest for the first time, approaching this "hotel new waiter", he will be attracted by the promotional video played on the screen, and the hotel's room type, room equipment, special meals and other information are clear at a glance.
What should I do if I check in and don't know the way? Don't worry, the Amar robot will take guests to the elevator entrance and accompany them up the elevator to the door of their room. Ammar has a strong leading function, she has a map of the entire hotel in her head, knows the format of the hotel inside out, whether it is a guest room, a restaurant or other equipment space, she can think that guests can easily lead the way, take them to their destination and then go home.
Amar Robot brings more speed and efficiency to the service of Shanghai Meiya Jingting Hotel, comprehensively improves the service power with intelligence, helps improve the service quality of the hotel, and allows guests to have a better living experience!
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