Omron Health & Medical Products Shanghai Delivery Emergency Service Opens on the Next Day

In order to ensure the supply of health and medical supplies for communities and families during the epidemic lockdown period, Omron Health and Medical Care urgently deployed resources from all parties to establish a supply channel for oxygen concentrators and products for patients with chronic diseases in Shanghai, and delivered Omron products to designated locations in Shanghai (depending on the epidemic prevention and control policies of each district/community).

Since April 15, the "Shanghai Oxygen Concentrator and Care for Chronic Disease Patients Product Supply Guarantee Channel" has been launched on the official store of Omron Youzan. Consumers in Shanghai can enter the official mall by searching for the official account of "Omron Health Story", and place orders for chronic disease management products such as oxygen concentrators, chronic disease care kits (including blood pressure monitors, blood glucose meters and thermometers), and blood glucose test strips, all products (except blood glucose test strips) are entitled to Omron's national warranty service.

In order to ensure effective supply and delivery timeliness, Omron urgently set up a 24-hour emergency supply guarantee team, and adopted the method of "online ordering, offline delivery" to carry out a systematic operation mechanism of timely online order processing, dedicated customer service docking, and effective delivery of offline delivery. The offline entrusted delivery team has obtained the approval of the relevant departments to carry out city-wide delivery services for residents under the condition of obtaining the Shanghai Epidemic Prevention and Security Material Pass and ensuring that the delivery personnel have a 48-hour nucleic acid negative certificate. In addition, goods, transport vehicles and delivery personnel are regularly sanitized in accordance with strict epidemic prevention regulations.

Omron Health & Medical Products Shanghai Delivery Emergency Service Opens on the Next Day

　　(Next day delivery to the site of emergency service product transportation)

As a company focusing on the medical and health field and committed to providing consumers with health solutions, Omron integrates online and offline sales networks and resources from all parties, and leverages the brand's advantages in the supply chain to provide consumers with rapid response and flexible supply channels. At the beginning of the global new crown epidemic outbreak in 2020, Omron urgently dispatched resources in an internal and external manner, and sent infrared forehead thermometers, oxygen concentrators, compression nebulizers and other anti-epidemic relief materials to continue to contribute to the epidemic prevention and control work of frontline workers. This is the second time that Omron has adopted an emergency response mechanism for the enterprise epidemic after the donation in Wuhan in 2020, taking health protection as its own responsibility and providing convenience and support for residents in Shanghai who need oxygen and chronic disease management. The first batch of consumers who enjoyed the next-day emergency service also said: "The rapid and professional response of the Omron brand has effectively solved the problem of our current shortage of oxygen, and we are very grateful to the Omron team, which allows us to see the brand temperature and corporate social responsibility embodiment of the epidemic." ”

Mr. Zhao Yao, Managing Director of Omron Healthcare (China) Co., Ltd., said: "It is the unshirkable responsibility and obligation of major enterprises to assist in the fight against the epidemic. From resource coordination, personnel coordination, to the implementation of supply chain transportation, Omron Health has exercised a strategic determination sufficient to deal with emergencies after experiencing the 'new crown winter' in 2020, and every work has been carried out in an orderly manner and implemented steadily. With the new corporate vision of 'Going for Zero', Omron is committed to providing consumers with consistent quality products and services in a volatile environment. The epidemic will eventually pass, and spring will come. Omron will pay close attention to the trend of the epidemic, respond to the health and medical needs of consumers in a timely manner, and contribute brand strength to the epidemic prevention and control work. ”

Omron Health & Medical Products Shanghai Delivery Emergency Service Opens on the Next Day

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