Common problems and solutions of the network version of Kunlun Tongtai MCGS touch screen (1-10)

Create Date: 2024-8-30 12:03:23|Source: Kunlun Tongs/MCGS

Problems with the Internet version

1. How to calculate the number of points of MCGS configuration software

In the real-time database, except for the 4 internal variables of the system, all the added variables are counted as points of the software, and you can click "Tools - Use Count Check" to view the MCGS points information.

2. How to calculate the number of clients in the web version?

Refers to the number of computers that use IE to browse the MCGS Web Edition server at the same time.

3. When installing, it is prompted that the parallel port dog driver cannot be installed

When installing the configuration software, if the computer does not have a parallel port or the parallel port is occupied, this prompt box will appear, click to skip this step to continue the installation.

4. How to install the English version of MCGS network version software

Install the Chinese version of MCGS network version software under the English operating system, the software interface can display the English interface, because some plug-in components do not support English, there may be garbled characters when adding components, but it does not affect the normal use and operation.

Note: The embedded configuration environment does not currently support the English version.

5. What are the different types of dongles?

The dongles supported by MCGS general version and network version are currently divided into parallel port and USB, which can be divided into 64 points, 128 points, 256 points, 512 points, 1024 points and unlimited points according to different points.

6. The dongle is not detected

It can be considered from the following aspects:

(1) Whether other dongles are locked through the security management under the "Tools" menu;

(2) Whether the parallel port is connected to the printer, if the printer is connected, the BIOS parallel port mode needs to be set to ECP+EPP;

(3) Whether the software version is consistent with the dongle version;

(4) Whether the parallel port is damaged, the dongle can be tested on the parallel port of other machines;

(5) Whether the dongle driver is damaged, you can reinstall the driver in the disc for testing;

(6) Check and kill viruses, if there is a virus in the computer, the dongle will not be detected;

(7) Whether the dongle connector is loose;

(8) Reinstall the MCGS software;

(9) Whether the project operation period is set.

7. Open Project Prompt: The file name cannot contain spaces

The name of the project and the path where the project is placed in the MCGS version 6.5 (including previous versions) and the embedded version of the 6.5 version cannot contain spaces, otherwise they cannot be opened normally. For example, the project location is placed on the desktop, but the full path of the desktop is Cocuments and SettingsAdministrator desktop, where Documents and Settings contains spaces, so the project cannot be opened normally.

Note: The embedded version of the 6.8 project (the project name does not contain spaces) can be opened normally when placed on the desktop

8. How to realize the start-up and operation project

(1) Delete the executor: MCGSProgramMcgs

Set.exe and its corresponding desktop shortcut icons;

(2) Delete the program group created during the installation of the MCGS system: start all the program MCGS configuration software general version mcgs configuration environment;

(3) Send the D:MCGSProgrammcgsrun.exe to the desktop shortcut, click the right-click properties, and add the following content to the target under the shortcut on the original basis: + space + project path + project name;

(4) Add the shortcut of the mcgsrun.exe to "Start All Programs Startup", and you can run the project when you start it.

9. How to view the software operation records

Find the general version installation directory, such as the installation on the D drive, and look for the D:MCGSProgramdaemon.log, which records information about the operation of the software.

10. How to block hotkeys

Calling a function in a project: ! DisableCtrlAltDel(), function meaning: block the function of the hotkey Ctrl+Alt+Del.

Note: This function is not valid in the web version of the client and WIN98 operating system.
Common problems and solutions of the network version of Kunlun Tongtai MCGS touch screen (1-10)

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