Frost & Sullivan, a global power management company, has honored Eaton, a global power management company, with the 2020 Asia Pacific Customer Value Leadership Award based on a recent analysis of the APAC UPS market, in recognition of Eaton's Predict Pulse software products for their outstanding performance in meeting customers' current and future growth needs. According to reports, the software can provide infrastructure analysis services for cloud-based data centers, help users predict power system failures, and effectively supplement the next generation of remote monitoring services.
As an important infrastructure to support the rapid development of the digital economy, the data center is a complex system project, which requires innovative technologies, products, and solutions from site selection and planning, power supply, cooling, to environmental protection, energy saving, and intelligent operation and maintenance. "Predict Pulse leverages automated and specialized manual processes to continuously monitor and analyze the health of power infrastructure such as UPS, and to eliminate losses due to downtime and performance degradation by automatically predicting and taking action." "Predict Pulse collects and analyzes data on the operation of the UPS system, including voltage, load, energy savings, service levels, and external factors such as ambient temperature and humidity, while also providing information on battery pack and system availability." ”
Based on a deep understanding and insight into the data center infrastructure market, Eaton has continuously innovated its product portfolio in terms of hardware products by researching and analyzing user purchasing behavior in different product segments, and has launched 9 three-phase UPS products, including EATON 93E STD, EATON 93ET, EATON 93E HE, SANTAK 3C3 Pro, EATON 93PR 75kW, SANTAK 3A3 PT, EATON 91PS/93PS and the EATON 9395 Mono. In addition to this, Eaton plans to introduce unique Energy Aware UPS technology, which combines traditional UPS products with advanced energy storage technology to reduce facility operating costs while protecting users' equipment from power disturbances.
Eaton's unique innovative technology and strong R&D capabilities ensure that its products are always in line with the needs of the market and customers in the process of development and innovation. Timely customer feedback and close contact with key decision-makers ensure seamless scaling and good operation of its UPS products, helping customers effectively streamline operations, minimize downtime, and reduce mean time between failures (MTBF) and mean time to repair (MTTR).
Each year, Frost &Sullivan honors companies that excel in proactively creating value for their customers while increasing their ROI. Eaton operates two UPS brands in the Asia-Pacific region – Eaton and Shante, with Shante focusing on the strengths of small and medium-sized power UPS products in the mainstream market, while the Eaton brand is targeting the high-end market with a focus on medium- and large-power products. This dual-brand strategy has successfully constituted a unique differentiator for Eaton in the market and will continue to be a key brand driver. Overall, Eaton's efforts to develop products and enhance customer value through innovative technologies are the cornerstone of continued market growth in the Asia Pacific region.
In the end, through in-depth interviews, analysis and extensive secondary research by Frost & Sullivan industry analysts, Eaton stood out from many market participants and won the award with its ability to match future iterations, market performance, technological innovation, and R&D strength.
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