The common problem handling process of Kunlun Tongtai touch screen

Create Date: 2024-8-30 12:03:23|Source: Kunlun Tongs/MCGS

44. Clear the configuration engineering password flow

(1) Record customer information: including the name of the unit, the name of the customer, the contact number, ask the customer for the configuration project and require the customer to provide the certificate with the official seal and the purchase channel;

Attestation File Format:

Our company is XXX, the configuration project is developed by our company with Beijing Kunlun Tongtai MCGS software, the copyright is owned by our company, and the copyright dispute arising from this has nothing to do with Beijing Kunlun Tongtai Company.

(2) Send the customer's configuration engineering and supporting documents as attachments and send them to support@ mcgs.com.cn by email

The email content template is as follows:

Hello!

If the customer's configuration engineering password is lost, apply for clearing the password, and the configuration engineering and supporting documents are attached in the attachment.

Customer information: customer name, contact number, company name.

45. Registration Code Application Process

(1) Record customer information (including company name, customer name, contact number, email address), and ask customers to obtain TPC's serial number, number and TPC model

(2) Send customer information, screen number, model, and serial number by e-mailsupport@mcgs.com.cn

The email content template is as follows:

Hello!

If the customer registration code is lost, apply to generate the registration code.

Model of the screen: TPC1063E

Serial number: 95289130B371300656B39195 There is no limit to the number of points

Ref: 1052020081002936

Customer information: name, phone number, company name.

46. Hardware Rework Process

(1) Contact the sales agent in the corresponding region;

(2) Submit customer information (including unit name, customer name, contact number, delivery address), TPC model, number, and detailed problem description information to the agent.
The common problem handling process of Kunlun Tongtai touch screen

More on that
Kunlun Tongguo: A beautiful industrial control word in the Internet era - door-to-door delivery. Kunlun Tongguo: A beautiful industrial control word in the Internet era - door-to-door delivery.

The capital boost under the "Internet +" has profoundly affected the thinking mode of the commercial society and the consumption habits of the material world, and it is also the rapid penetration and subversion of traditional industries. In fact, as the intersection of the industrial control industry and the Internet, the marketing model of the HMI industry is being adopted by innovators.

Kunlun Tongtai touch screen - what are the anti-interference countermeasures of PLC and touch screen? Kunlun Tongtai touch screen - what are the anti-interference countermeasures of PLC and touch screen?

In order to improve the anti-interference ability of the PLC system, we should start from the design. In the anti-interference design of specific projects, products with strong anti-interference ability can be selected to improve the anti-interference of equipment and systems by suppressing interference sources, cutting off or attenuating the transmission path of electromagnetic interference, and using software means.

Kunlun Tongtai touch screen - operation methods and skills of touch screen Kunlun Tongtai touch screen - operation methods and skills of touch screen

1. If you are using a capacitive touch screen, then it is recommended that you first install the driver required for the capacitive touch screen correctly according to the requirements of the manual when you use it for the first time, and then click "Start"/"Program"/"Microtouch Touc" on the screen with your fingers.

The main function of Kunlun Tongtai embedded configuration software The main function of Kunlun Tongtai embedded configuration software

The main features of the MCGS embedded configuration software 1. Simple and flexible visual operation interface: using full Chinese and visual development interface, in line with the usage habits and requirements of Chinese. 2. Strong real-time performance and good parallel processing performance: it is a real 32-bit system...

Hardware Problems and Solutions of Kunlun Tongtai MCGS Touch Screen(81-85) Hardware Problems and Solutions of Kunlun Tongtai MCGS Touch Screen(81-85)

81. What are the main characteristics of 128M TPC? (1) CE platform upgrade Using WINCE 5.0 operating system, user operation methods and habits are the same as those of the previous CE 4.2 system; (2) Hardware storage device upgrade The total storage data capacity of the product has increased from the existing 6 ...

Common Problems and Solutions of Communication of Kunlun Tongtai MCGS Touch Screen(66-69) Common Problems and Solutions of Communication of Kunlun Tongtai MCGS Touch Screen(66-69)

66. Mitsubishi PLC: How to choose the driver for programming port communication Mitsubishi PLC programming port is 422 communication, and Mitsubishi FX series programming port is selected; The 232BD is driven by Mitsubishi FX series programming port; The 485BD is driven by Mitsubishi FX series serial port. 67. Mitsubishi PLC: Programming port parameter setting ...

Kunlun Tongtai touch screen - what are the characteristics of touch screen? Kunlun Tongtai touch screen - what are the characteristics of touch screen?

(1) Simple operation Just touch the corresponding indication button on the touch screen with your finger to enter the information platform. (2) User-friendly interface Users can operate according to the information and instructions indicated on the screen even if they do not have computer-related expertise. ( 3) ...

Introduction to Kunlun Tongtai touch screen programming software Introduction to Kunlun Tongtai touch screen programming software

Kunlun Tongtai touch screen programming software is a very professional configuration software. This program is very robust and suitable for the engineer profession, which can perform a variety of functions such as rapid data collection, detection, front-end data processing and control, and it can also be used with all kinds of mainstream collection boards.

The operating environment of Kunlun TPC project is automatically restarted The operating environment of Kunlun TPC project is automatically restarted

The operating environment of Kunlun Tongtai TPC project was actively restarted If the CPU usage reaches 99% during project operation, the operating environment will be automatically exited and then started from the beginning. The reasons for high CPU usage may be: too many bitmaps, loops, etc.

Autumn is full of Kunlun Tongtai Weifang set sail again Autumn is full of Kunlun Tongtai Weifang set sail again

In 2015, when the automation industry entered the new normal, the HMI industry broke out of the cocoon, and as the leader of the local HMI, Kunlun Tongtai began to attack in March and traveled around China in a huge momentum of roving seminars. Fans gathered, big coffee reviews, player support, broke out 18 ...

Kunlun Tongtai touch screen - capacitive touch screen design difficulties and precautions Kunlun Tongtai touch screen - capacitive touch screen design difficulties and precautions

The most far-reaching technological change in touchscreen performance is the shift from resistive to capacitive touchscreen technology. According to iSuppli, a market research agency, nearly 25% of touchscreen mobile phones will be transferred from resistive to capacitive touchscreens by 2011. Capacitive touch screen technology brings ...

Kunlun Tongtai touch screen - the advantages and precautions for the use of the all-in-one touch machine Kunlun Tongtai touch screen - the advantages and precautions for the use of the all-in-one touch machine

Advantages of the all-in-one touch screen machine: 1. The touch screen all-in-one machine can complete wireless screen projection, which means that there is no need to spend time connecting and debugging equipment, and everyone can project the content to the touch screen all-in-one machine through their laptop, mobile phone or tablet. Open batch ...

Kunlun Tongtai touch screen - the advantages of surface acoustic wave touch screen Kunlun Tongtai touch screen - the advantages of surface acoustic wave touch screen

1. The optical performance is the best. The clarity and light transmittance are the highest, the reflection is the least, and there is no color distortion, this is because the sound wave screen body is pure glass, unlike the resistive screen with multiple layers of composite film; The capacitive screen is coated with a layer of film on the surface, and the light transmittance is worse. 2. Anti-scratch and anti-barbaric use ...

Kunlun Tongtai touch screen - four technologies of touch screen introduction Kunlun Tongtai touch screen - four technologies of touch screen introduction

1. Embedded touch screen structure At present, the touch screen basically adopts an external structure, and the display module and the touch module of this structure are two relatively independent devices, and then the two devices are integrated through the back-end lamination process, but this relatively independent external structure will affect the ...

Common problems and solutions of communication of Kunlun Tongtai MCGS touch screen(47-55) Common problems and solutions of communication of Kunlun Tongtai MCGS touch screen(47-55)

47. There are very few drivers in Device Manager (1) Whether to select "All Driver Installation" when configuring the software installation, if not, you need to reinstall the driver; (2) If you don't find a supported driver in the device window of the configuration software, check whether the device supports the standard ...

Kunlun Tongtai touch screen - the advantages of capacitive touch screen introduction Kunlun Tongtai touch screen - the advantages of capacitive touch screen introduction

1. The capacitive touch screen only needs to touch, and no pressure is needed to generate a signal. 2. Capacitive touch screen only needs to be corrected once or not at all after production, while resistive technology requires conventional correction. 3. The life of the capacitive solution will be longer, because the part in the capacitive touch screen ...

How to maintain the Kunlun Tongtai touch screen How to maintain the Kunlun Tongtai touch screen

1. Wipe the phone screen with a dry cloth before turning it on every day. 2. Drinks or water droplets falling on the screen will cause the software to stop reacting. This is due to the fact that water droplets and fingers have similar properties, and it is necessary to wipe them. 3. Kunlun Tongtai MCGS screen program can be automatically ...

Detailed explanation of the common fault phenomena in the operation of Kunlun Tongtai touch screen Detailed explanation of the common fault phenomena in the operation of Kunlun Tongtai touch screen

1. TPC1262HI common fault phenomenon of Kunlun Tongtai touch screen (1) Black screen, blurred screen, white screen (2) Caused by the aging of the LCD screen, the high voltage is low, and the lamp is aging (3) The LCD screen has no display, and the brightness is not clear (4) LCD screen display vertical bar, display horizontal bar ...

Kunlun Tongtai touch screen - the treatment method of black screen of industrial touch screen Kunlun Tongtai touch screen - the treatment method of black screen of industrial touch screen

1. Check whether the power supply of the host is working normally. First, check whether the host system is powered by checking whether the power indicator on the host chassis panel is on and whether the power supply fan is rotating. Secondly, use a multimeter to check whether the external voltage meets the requirements, the voltage is too high or too ...

How to set the login password through 'user rights management' on Kunlun Tongtai touch screen How to set the login password through 'user rights management' on Kunlun Tongtai touch screen

1. Set up groups and users The presentation software is: The menu bar > tools > user rights management Click 'Add User Group' to add a group, here I create two groups "Administrator", "Engineer" group is completed, and then add a user, create a password to complete! (Belong to the user group to ...

CATEGORIES BYPASS
Customer Service Center

Online Consultation:QQ


ContactContact

Contact: Manager Huang

Contact QQ: 3271883383

Contact number: 13522565663


Scan the code to add WeChat (please save the picture first on the mobile phone)

working hoursworking hours

Weekdays: 9:00-17:00

Holidays: Only emergencies are handled

Contact us

Contact us

Contact number QQ consultation
QQ consultation

3271883383

Company address
Back to top