Advantech IPC - A summary of IPC troubleshooting methods

Create Date: 2024-8-30 12:03:23|Source: Advantech/Advantech

With the popularization of automation and the continuous development of industrial control technology, there are more and more use scenarios of industrial computers.

1. After the IPC is turned on, the motherboard can work normally, and the BIOS detects the keyboard part and reports that the keyboard is wrong?

First of all, see whether the keypad lock is locked, and release the keypad lock. If not, check whether the cable between the motherboard and the backplane and the keyboard and mouse are connected correctly.

2. After the industrial computer is turned on, other parts work normally, and the reading light of the floppy drive is always on, and the floppy drive cannot be used?

It should be the floppy drive data cable reversed.

3. The industrial computer can be started before installing the hard disk, but it cannot be started after installing the hard disk?

Please first check whether the hard disk data cable is reversed.

4. The power indicator on the bottom plate of the industrial computer will be turned off when it is turned on, and it cannot be powered on?

First of all, see if there are foreign objects such as screws in the chassis, resulting in a short circuit. Secondly, check whether the power cord is reversed, resulting in a short circuit to ground. Use the replacement method again, replace the power supply, see if there is a problem with the power supply, and replace the floor to see if there is a problem with the floor.

5. After the industrial computer is powered on, the power supply works normally, and the motherboard does not have any reflection?

First of all, remove the peripheral plug-in card and the connected device to see if it can be activated? If not, you can remove the memory and see if there is an alarm? Then check whether the CPU is working properly?* and then replace the motherboard and check whether the motherboard is normal.

6. If the start-up machine is not started, can you hear the continuous alarm sound?

According to the alarm sound, it can be determined that it is a memory problem. Turn on the machine to see if the memory is in good contact, or replace the memory slot to test. * After replacing the memory to see if there is a problem with the memory.

7. Crash when installing the operating system and loading the sound card driver?

First of all, the type of sound card is selected incorrectly, and the correct type is selected before installation. Second, the selected sound card conflicts with other devices (including network cards, video cards, and motherboards).

8. After loading the sound card driver, the running speed slows down or the sound is too quiet?

Generally, the sound card conflicts with the motherboard.

9. When installing the video card, the driver is installed correctly, and there is no image display, or the display is not colored?

Generally, the standard of the video card is "ntfc" by default, and it needs to be set to "PAL"!

10. The industrial computer is tested normally in the company, but it is not displayed after the customer?

Generally, the resolution setting is set too high for the customer's monitor to display. So the phenomenon is a black screen, but there is a normal alarm sound.

11. When the industrial computer is in normal operation, it will restart as soon as there is vibration?

The power supply is faulty, or the motherboard is not in good contact with the floor (which cable implements the ATX function)!

12. When the operating system is GHOST, the partition of the original disk is inconsistent with that of the newly engraved disk?

The mode and settings of the hard disk are inconsistent. All should be set to LBA mode.

13. When running the client program, there is an inexplicable restart?

The customer's software is related to the compatibility of the motherboard, after a comprehensive check, if you still can't find the reason, please replace the motherboard, and try again.

14. Can I use a USB flash drive under DOS?

It depends on the support of the motherboard, some motherboards can support for example: 7166. And most motherboards don't support it.

15. Can a USB hard disk or USB flash drive be used as a boot disk?

It depends on the motherboard's support, most of the newer motherboards (P4, P3) can support it, and some older motherboards may not support it.

16. Can the industrial computer of ATX power supply realize "self-starting"?

This has something to do with the motherboard, and if the motherboard supports it, you can.

17. I can't use a PCI card of an industrial computer?

Check whether the gold finger of the PCI card is unclean, and if not, erase it with an eraser.

18. All PCI cards in the IPC cannot be used?

Wipe the PCI gold finger of the motherboard with an eraser, or replace the backplane slot.
Advantech IPC - A summary of IPC troubleshooting methods

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