Advantech's Common Fault Solutions (13-17)

Create Date: 2024-8-30 12:03:23|Source: Advantech/Advantech

13. If you can't fully enter the system after booting up, it will freeze or a blue screen will appear:

1. Check whether there are conflicts in system resources;

2. Whether there is an error in the BIOS settings;

3. Replace the memory module;

4. Repartition the hard disk and format it to install the operating system.

14. The industrial computer is tested normally in the company, but there is no display when the customer starts up and enters the system, and the display signal light keeps flashing?

Usually the resolution or refresh rate is set too high, causing the customer's monitor to not be displayed. Enter safe mode and start with a new setting.

15. I can't find the PS/2 mouse after entering the system:

1. Check whether the one-to-two adapter is used and connected normally, sometimes the keyboard and mouse need to swap plugs;

2. Press the "Del" button to enter CMOS to check whether the PS/2 option is turned on;

3. Check whether the IRQ used by the PS/2 mouse is occupied (the IRQ assigned by the BIOS to the PS/2 mouse is 12);

4. Whether the mouse driver has been loaded (mainly NT operating system, if the mouse driver is not loaded when installing the system, it will not be able to drive in the future.)

mouse);

5. Replace it with another mouse.

16. Windows system freezes or blue screen during operation:

1. Whether new equipment is installed and causes system resource conflicts;

2. Whether the wrong or expired driver is installed;

3. Check whether the system is infected with viruses;

4. Whether the CPU fan is still rotating normally;

5. Whether the system files or applications and disks are damaged;

6. Check whether it is due to memory incompatibility or memory problems.

17. Unable to install the device driver correctly:

1. Check whether the driver is up to date and supports the operating system.

2. Whether the driver needs the support of the operating system's patches;

3. Whether there is a conflict between the resources occupied by other devices and the resources occupied by the devices that need to be driven;

4. If it is a peripheral device, change a slot and reinstall the driver;

5. Replace the device and reinstall the driver.
Advantech's Common Fault Solutions (13-17)

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