Advantech's solution to the abnormal startup of the IPC

Create Date: 2024-8-30 12:03:23|Source: Advantech/Advantech

1. Usually the problem can be solved by turning off the power of Advantech's IPC and then unplugging the power supply. Then press and hold the power button for 30 seconds while unplugging the IPC. This may cause the LED light to flash. Plug the IPC back in and turn it on. By cutting off the power to the motherboard, it can reset the hardware and clear the memory.

2. The IPC may start abnormally due to any hardware or software problems. Note that if you start having problems connecting any hardware peripherals, such as printers or scanners, it may be due to a driver conflict. If the problem starts after installing new hardware, uninstall the hardware. If the question is

If it happens after installing a new hard drive, it can be due to insufficient power supply or excessive heat.

3. Many times when Windows Updatel is executed, the system may download and install the wrong driver, which may cause a crash in severe cases. You can check the status of the driver from the Device Manager. All devices with a yellow exclamation mark next to them are in an error state. Unplug all USB devices (if connected) and see if the error goes away. If so, there is a problem with the device. Turn on the power of the industrial computer and check if it is working normally. If so, that's good; Otherwise, you can restore the IPC to an earlier configuration.

4. Programs that occupy too much CPU or memory may cause the IPC to slow down or freeze. This can also happen if you run too many programs at once.

5. Touch the bottom of the IPC tower, or touch the back of it, to see if it feels hot. Also, check that the fan or coolant system is working properly. If the IPC is overheating, turn on the IPC and make sure to remove all the dust inside it and make sure it is well ventilated.
Advantech's solution to the abnormal startup of the IPC

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