At the moment of the epidemic,
How to better escort the production of users?
Shanghai Fanuc will be the concept of service first,
Combined with cloud remote technology,
Relying on Guangzhou, Wuhan, Chongqing subsidiaries,
and the distributed service network of eight service outlets,
and spare parts grid inventory and conveying system,
To provide users with five after-sales service guarantees,
Help you to make intelligent and worry-free production!
24/7 service acceptance
The call center professional team is available 24 hours a day to deal with troubles and consult problems, and the service always ensures the principle of "spare parts first". Under the epidemic situation, service engineers can realize equipment fault judgment, spare parts replacement, application support and other services through remote service guidance, so as to escort customers to resume production as soon as possible.
Sufficient spare parts + remote service
Shanghai Fanuc realizes timely supply through spare parts grid warehouse management, that is, remote spare parts storage and delivery to the customer site + remote service support, and the corresponding efficient fault handling mode to guide customer equipment fault handling and fault spare parts replacement has been launched.
On-site service is non-stop
During the epidemic period, on-site service bucked the trend, if the customer site meets the service conditions, Shanghai Fanuc will arrange the nearest service engineer to provide on-site service in a timely manner to eliminate difficult problems on site.
iCare, a robotic monitoring and maintenance solution
At this stage, remote management of robots will play a huge role. iCare is a robot monitoring and maintenance solution specially developed for the management of FANUC robots, which can help users remotely grasp the status of on-site robots in real time, quickly deal with alarms and maintain them in time. In addition, users can get the first time technical support through the "one-click repair" function.
Cloud remote service system ZDT
Users can also use the FANUC cloud remote service system ZDT to realize all-weather monitoring and management of equipment without leaving home. ZDT can help users accurately grasp the maintenance cycle of each robot, and eliminate unplanned downtime of robots in production.
Shanghai Fanuc is willing to work with users
Walk side by side, protect production and overcome difficulties together!
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More on that
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Fanuc FAQ – pause and start again
The robot has no alarm, UI signals 1, 2, 3, 8 are ON, UO signal 1 is ON, and the 6th startable program of sending pulse UI signal continues to run
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Efficiency "Soaring"|Let's see 3D vision + random pick-up in the field of agricultural product packaging!
The Bin Picking solution consists of a robot equipped with machine vision technology and software that automatically recognizes and picks up objects within the box. Automated gripping solutions help address labor shortages, reduce physical demands and cumbersome ...
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![Fanuc FAQ - [ROBOSHOT] Use resins that produce harmful substances Note](https://www.76kj.cn/data/attachment/forum/202205/30/100707hzwa7n348l2eeddk.jpg)
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Fanuc FAQ - [ROBOSHOT] Use resins that produce harmful substances Note
The injection molding machine is externally connected to the ventilation equipment setting
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Challenge Fanuc! The motor giant first bought Mitsubishi Heavy Industries machine tools, and then bought machine tool manufacturer OKK
Following the completion of the acquisition of Mitsubishi Heavy Industries Machine Tools, Nidec Japan Densan, the world's largest electric motor manufacturer, will acquire machine tool manufacturer OKK.
In February this year, according to Nikkei, motor maker Nidec will acquire Mitsubishi Heavy Industries' machine tool business, and Nidec will pay about 30 billion yen (about 1.8 billion yuan) ...
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![FANUC FAQ - [ROBOSHOT] Static electricity problems may occur when the NC unit substrate is disassembled](https://www.76kj.cn/data/attachment/forum/202205/16/092531g58ax850miutuux5.jpg)
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FANUC FAQ - [ROBOSHOT] Static electricity problems may occur when the NC unit substrate is disassembled
This must be done after 20 minutes after the main circuit breaker is powered off
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Fanuc industrial robot black technology welding torch automatic recovery function
TORCH MATE – Automatic torch recovery
• Basic concepts
Torch Mate is a low-cost, convenient and practical solution for automatic TCP tuning.
•use
Use the Torch Mate to automatically compensate for TCP inaccuracies due to a bent torch neck or worn contact tips.
...
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![FANUC FAQ - [ROBOSHOT] Wearing requirements for barrel operation](https://www.76kj.cn/data/attachment/forum/202204/29/095950r99dyh0jjn4uhjj6.jpg)
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FANUC FAQ - [ROBOSHOT] Wearing requirements for barrel operation
Be sure to wear protective equipment such as long-sleeved overalls, heat-resistant gloves, disaster masks, helmets, etc
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Fully upgraded|Wire cutting machine ROBOCUT a-CiC is on the market!
a-CiC has three characteristics: high processing performance, high operation rate, and usability, and provides efficient processing solutions for users in manufacturing industries such as mold fixtures, medical and superhard materials.
High processability
• New machine structure for high-speed, high-precision, high-quality processing, new discharge equipment ...
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On Labor Day, leave all the work to FANUC robots!
Use the power of science and technology to highlight the glory of labor!
When it's May Day again,
Happy Labor Day to all!
Presumably you have arranged a full travel plan,
It doesn't matter, you can rest assured that you can take a vacation,
The work of the production line will be left to FANUC robots.
They are "...
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Labor is not "short", CRX collaborative robots let people and machines "go both ways"
With the gradual disappearance of the demographic dividend, there is a large gap in the supply of talents in the manufacturing industry, and the dilemma of insufficient quality and quantity is facing, and the pace of "machine generation" is accelerating in various fields. With its excellent performance and flexible application, FANUC collaborative robots are used in many application scenarios ...
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Let's look at the CRX cobot in the food industry
Cobots are ideal for automation by optimizing many processes in production, processing, and packaging in the food industry, increasing production flexibility and efficiency, and meeting stringent cleanroom and hygiene requirements.
WIESHEU is a well-known bakery equipment manufacturer in Germany, in order to improve the baking ...
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Fanuc FAQ – How to modify the range of motion of the robot
It can be modified in the system-axis action range, but for M-10iA and 20iA robots, attention should be paid to the installation of the external pipeline of the J6 axis, and it should be modified in the control start mode.
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FANUC robots lead the new direction of intelligent warehousing and logistics
With the vigorous development of manufacturing, e-commerce, supermarkets and other industries, logistics links occupy an increasingly high position in their supply chains, and intelligent warehousing and logistics have become the core of promoting the intelligent upgrading and transformation of various industries.
As a leading provider of warehouse and logistics automation solutions – FA ...
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FANUC United Kingdom introduces the M-20iD and ARC Mate 120iD series
Fanuc United Kingdom has expanded its range of industrial robots with two new models: the M-20iD/25 handling robot and the ARC Mate 120iD welding version.
Controlled by the R-30iB Plus controller, both robots have higher axial speeds and higher axial speeds compared to the previous ...
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What are the contents of the general matters of setting - Fanuc
Pause Alarm Function, Language Selection, Position Compensation Command Ignore Function, Tool Compensation Ignore Function, Enable Visual Compensation Command.
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FANUC launches the new all-round small robot LR-10iA/10
FANUC has launched the LR-10iA/10, a fully enclosed small robot with a fully enclosed mechanical body, which is not only lightweight and compact, but also has a wide working range and high dust and water resistance. The combination of light weight, high speed, compact body and closed structure makes the LR-10iA/10 robot a great robot.
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![FAQ - [ROBODRILL] The device has no alarm but does not work](https://www.76kj.cn/data/attachment/forum/202201/14/095248d5w95q5635t46nw6.jpg)
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FAQ - [ROBODRILL] The device has no alarm but does not work
Check whether there is a drop in air pressure in yellow during the alarm/diagnosis, and if so, it is recommended to check that the device is connected to the air supply
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![FANUC FAQ - [ROBOSHOT] bubbles appear on the surface of the product](https://www.76kj.cn/data/attachment/forum/202203/14/105949a1ul7l2wn1iwcnn1.jpg)
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FANUC FAQ - [ROBOSHOT] bubbles appear on the surface of the product
Dry the raw material thoroughly and increase the back pressure
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![FANUC FAQ - Maintenance of [ROBOSHOT] screw](https://www.76kj.cn/data/attachment/forum/202204/06/093921wmdww8538jql536j.jpg)
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FANUC FAQ - Maintenance of [ROBOSHOT] screw
If the machine is stopped for more than 1 week, be sure to perform screw cleaning before stopping
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"Focus" on intelligent manufacturing, FANUC will meet you at the China Optical Expo
The China International Optoelectronic Expo, which integrates the entire optoelectronic industry chain, will be held at the Shenzhen World Convention and Exhibition Center (New Hall) from September 7 to 9.
At this annual optoelectronic industry event, FANUC will "focus" on manufacturing and demonstrate the new generation of precision electric injection molding machine ROBOSHOT α-SiB ...
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