Cognex Barcode Readers – Common Causes of Barcode Reader Failures and How to Troubleshoot Them

Create Date: 2024-8-30 12:03:23|Source: COGNEX/COGNEX

Hardware failure 1: After reading a barcode, the reader crashes

Exclusion Tests:

1) Because of the protection function of the barcode reader, if the read barcode data is transmitted incorrectly, it will automatically enter the protection state, thereby preventing data loss. If the data that has not been successfully transmitted is read, the reader can be reused.

2) If this happens, please carefully check the connection and protocol. Once you're sure it's correct, turn off the reader and turn it on again to use it normally again.

Hardware fault 2: The barcode reader device cannot be powered on

Exclusion Tests:

1) The power connection is not good

2) The fuse blows

3) The power supply circuit of the barcode reader is faulty

Hardware failure three: overload of light source or failure of optical components

Exclusion Tests:

1) Check if the light source is overloaded

2) Check whether the optical parts are in good condition

Software glitch: Unable to read code

Exclusion Tests:

1) Check if there are any wrong setting parameters

2) Check whether there is anything wrong with the system software.

Faults that should be sent for repair:

1) The indicator light is abnormal, and the device cannot work

2) There is an abnormal sound

3) There is no laser line

4) The reading distance becomes very close

Common faults in industrial barcode readers include hardware system failures and software failures, which can affect the normal operation of the barcode reader and thus the operational efficiency of industrial equipment. The above content is a list of common industrial barcode reader troubleshooting and solutions for your reference.
Cognex Barcode Readers – Common Causes of Barcode Reader Failures and How to Troubleshoot Them

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