From "cool" to "practical", Orion Star Robot unlocks more application scenarios

Recently, Orion Star once again reported good news, and the robot Leopard Secretary won the "Best Product Award" of the DoNews 2021 Lingxi Awards, and the excellent performance of the Leopard Secretary has undoubtedly been affirmed.

At present, there are more and more scenarios for robot applications.

On the occasion of the 100th anniversary of the founding of the Communist Party of China, the robot "explainer" walked into Lujiazui; In Jiahe Yipin, the Lucky Leopard robot delivers delicious food to customers; The smart coffee master robot provides specialty coffee services for everyone, which allows more people to enjoy the charm of the Winter Olympics of science and technology; Passed the Level 3 certification of the Ministry of Public Security......

It is reported that in the past 2021, nearly 30,000 Orion Star Robots have been put on duty, serving 10,000+ customers, with an average daily voice interaction frequency of more than 15 million times and a total of more than 300 million service people. Moreover, overseas, where the epidemic is serious and there is a shortage of manpower, they are also attracted by the role played by Orion Star's robots, and have been affirmed in markets such as France, Germany, Netherlands, Korea, Thailand, and United States.

Nearly 30,000 Orion Star Robots improve the efficiency of the service industry

Front desk robots can serve every office worker in an office building, so what can they do?

In the Beijing Baolan Property Office Building, whether it is a business person visiting a customer, a job seeker who comes for an interview, or a courier delivery person, you only need to enter your name, mobile phone number and other information on the Orion Star Robot Leopard Secretary to quickly identify and register.

It is understood that at present, in more than 20 well-known enterprises such as 58 Enterprise Service, Yiche, Zhaopin, Founder, iSoftStone, Kingsoft and CIIC Group, there are cute figures of Orion Star Robots in repetitive work such as reception, inquiry, guidance, explanation, and delivery.

Not only the front desk, but the robot of Orion Star can also serve as an intelligent legal assistant, "what are the legal consequences of a hit-and-run", "what are the provisions of the unsigned labor contract"...... Intellectual property cases, property cases, labor dispute cases, trademarks, patents and other administrative cases can all be consulted by it. In addition, how are attorney fees calculated? The built-in legal fee calculation tool can also help users quickly calculate the litigation costs required for various cases.

Nearby, the intelligence and convenience brought by robots are not exclusive to young people, but also a good helper for elderly residents in the community to "see a doctor and care for the elderly at their doorstep".

In the face of the surging new technological tools, the elderly have to overcome the "digital divide". Therefore, Orion Star has carried out the development and application of "age-appropriateness" for software and hardware products as a whole, from health detection to remote consultation, from generating health records to AI guidance for users to regulate their bodies, from data connectivity to online drug purchase, elderly users only need to say a word to the robot, and they can enjoy a variety of services. In addition, the robot can also provide services such as playing opera videos, video calls, synchronous sharing of family albums, and health encyclopedia consultation to meet the needs of community residents for cultural entertainment, socialization, and health preservation.

Robots not only save money, but also make money

In the catering industry, in the past year, thousands of restaurants such as Haidilao, Pizza Hut, Dadong, Quanjude, Xibei, and Jiahe Yipin Porridge have introduced Orion Star's catering marketing service robot Lucky Leopard and voice service robot Leopard Xiaomi series. And the reason why these catering companies choose Lucky Leopard is that it can not only help restaurants save money, but also make money.

From "cool" to "practical", Orion Star Robot unlocks more application scenarios

　　The Lucky Leopard robot can generously solicit customers at the door of the restaurant, take guests into the door and recommend special dishes and member discounts, humming songs and shuttling between the tables to deliver food, with an average daily delivery of 400-600 plates, which has attracted the attention of diners and brought pleasure to diners.

At the same time, the robot also cooperates with its own marketing capabilities and the customer attraction and drainage function of the voice service robot Leopard Xiaomi series to increase the efficiency of member recruitment by about 77%, and promote the realization of private domain traffic.

And in some scenes, the skills of the "smart coffee master" are also eye-catching. A coffee robot "Smart Coffee Master" can make hundreds of cups of pour-over coffee every day, and can ensure that the quality is not compromised, so that more people can enjoy the taste of top-quality coffee at a lower cost. This has not only become a cool and eye-catching artifact for major exhibitions, but now there are smart coffee masters in smart parks, smart banks, smart transportation, commercial real estate, shopping malls and retail and other scenes.

　　According to the data, Zhika Master has been launched for more than half a year and has been successfully implemented in more than 100 user scenarios, becoming the only robotic arm collaborative robot in the world that has landed more than 100 units and the "coffee robot" that the industry has truly landed in the scene.

The price is lower, the efficiency is higher, and the service robot is favored

First of all, on the demand side, in the service industry, where labor costs are getting higher and higher, there is an urgent need to drive industrial transformation through technology.

Twenty or thirty years ago, it cost thousands of yuan to buy a TV set, and it only cost a few hundred yuan to hire a nanny, but now the price has been reversed. The reason why the service industry is becoming more expensive is that the labor gap is increasing year by year in an aging society. In addition, as China's demographic dividend is declining, young people are also more inclined to non-labor-intensive industries, and the demand for artificial intelligence + service industry is more urgent.

　　Secondly, on the supply side, with years of R&D and technology iteration, service robots have ushered in an explosive period, with lower costs and higher efficiency, which has greatly improved the efficiency of the service industry.

1. Cost reduction, in the catering industry, the robot has changed from a large tens of thousands of yuan to the rented Orion Star Robot, and the monthly rent of the restaurant has dropped to a very low level.

2. Service robots are transforming from a relational market to a customer-based market or a product-based market. Nowadays, a large number of small and medium-sized businesses, a small restaurant, are willing to buy service robots, which shows that robots have really brought cost reduction and efficiency increase.

Third, from the perspective of underlying technical support, whether it is in the exhibition hall, hospital, front desk, etc., leading, reception, or in the restaurant to recommend signature dishes and preferential information to customers, the Orion Star Robot has been recognized by more than 10,000 customers, thanks to its strong voice interaction ability.

1. Accurate recognition: 94% recognition rate in 75dB noise environment.

2. Smooth Q&A: At present, the Leopard Xiaomi series of robots have been implemented in more than 20 scenarios, with an average daily voice interaction frequency of more than 15 million times, and a 100% correct response rate of tens of thousands of general chats.

By accessing the encyclopedia, whether it is famous sentences, synonyms, sentence formation, garbage classification, or new crown epidemic queries, idiom dictionaries, history and translation, it can answer fluently.

3. Explanation standards: The waiters in the catering industry are highly mobile, and it is difficult to cultivate skilled hands, and many clerks are not proficient in their own products and culture. The Orion Star Robot has standardized Q&A content and unified standards; The questions and answers are generalized, and the answers to tricky questions are also fluent; Unaffected by emotions, the service status is consistent; Self-learning, the more you use, the smarter you become.

Robots will bloom everywhere

Go to the supermarket, and the robot will introduce and present you with newly launched drinks; Go to the restaurant to eat, have a robot reception, recommend signature dishes to you, and deliver food; After dinner, go to the café and sit down, and a cup of robot hand-poured coffee is waiting for you to taste; Go to the museum, the robot docent "such as a number of treasures" introduction; At home, if you are not feeling well, you don't need to go to the hospital, you can remotely connect to the doctors of the tertiary hospitals through the robots in the community......

It is based on the continuous iteration of technology and the hard-core "basic skills" of Orion Star Robot that the above scenarios and experiences can be turned from simulation to reality step by step, and more and more people have experienced the convenient service of robots, which is also the reason why Orion Star Robot has more than 10,000 customers.

　　And this is just a small step in the digitalization of the real economy in traditional scenarios.

It is reported that in 2022, Orion Star will accelerate the sinking of robots, further reduce the labor costs of related institutions, and help improve the intelligence level of related industries.

Soon, the cute figure of the service robot will appear in more and more scenes.

From "cool" to "practical", Orion Star Robot unlocks more application scenarios

Sections viewed

Contact

working hours