Cognex Barcode Scanner – Common Problems and Solutions for Scanners

Create Date: 2024-8-30 12:03:23|Source: COGNEX/COGNEX

1. The zebra scanner is set when the barcode scanner is scanning, and the beep is normal but there is no data transmission

This problem can be caused by the incorrect scanning settings of the scanner, resulting in no data transmission of the scanner, and another reason may be that the transmission cable is faulty, resulting in no data transmission Zebra scanner settings.

Solution: You can refer to the manual to re-set the scanner to ensure that the corresponding data cable is set up correctly.

2. The serial cable of the scanner has been connected to the Zebra scanner settings, but there is no data transmission when reading the code

There may be two reasons for this problem, one may be that the serial port mode of the scanner is not set, and the other may be that the communication protocol is incorrectly set up for the zebra scanner.

Solution: According to the manual, set the scanner to serial port mode, and make sure that the correct communication protocol Zebra scanner is set.

3. When the scanner scans the zebra scanner is set, the LED light is not on, and there is no beep and no laser

This may be the case that the power supply to the scanner is not connected, or the connector of the data cable is not plugged in tightly, resulting in poor contact Zebra scanner settings.

Solution: First check whether the power supply of the scanner is connected, if it has been connected, you need to check whether the interface of the data cable is loose, it is best to connect the data cable and the scanner from the new one, to ensure that the Zebra scanner is powered on normally.

4. The scanner can be set up normally with the zebra scanner, but there is no beep

The reason for this is basically the silent zebra scanner setting.

Solution: Only turn on the printer's buzzer to set the zebra scanner.

5. The scanner starts with the normal zebra scanner settings, and the laser will appear, but the code will not be read

There are many reasons for this problem, the first may be that the barcode system has been turned off, the first may be that the barcode has been damaged, the third may be that the barcode printing is a quality problem, that is to say, the barcode itself has a quality problem, and the fourth may be that the hardware or motherboard of the scanner is faulty Zebra scanner settings.

Solution: First of all, you can turn on the corresponding barcode system, and then check whether the barcode is damaged, and we can also check the mode zebra scanner settings of the printer.

6. After the scanner is connected, the Zebra scanner is set, the LED flashes all the time, and there is no sound, and it can't be scanned

This situation is basically caused by the internal problem of the scanner, which is usually set up by the zebra scanner with poor IC contact.

Solution: In this case, you can find a dealer to repair the zebra scanner settings.

Cognex Barcode Scanner – Common Problems and Solutions for Scanners

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